"How May I Help You?" is by Kris Baker Dersch, copyright 2015. Inspired by the #FridayFlash hashtag, which I won't link because some people...don't use it as intended.
Another new segment! "Social Media Snippets," as inspired by Episode 14 contributor Jake Bible and his fun podcast "Writing in Suburbia."
How many times have you been asked to "Please Hold?" By Genelle Chaconas, copyright 2016, used with permission. Read Genelles' bio.
Always always always hold on to your "Passport." By Marina Rubin, copyright 2008, used with permission. Visit Marina's website.
I want to be the customer service rep who reads this "Complaint Letter to Bloomingdale's Cosmetics Department." By Sally Stevens, copyright 2016, used with permission. Visit Sally's website.